If you write, the worst thing that can happen is that an important document or bid fails to achieve its objective – such as to win the business it was designed to secure – and it is discovered after the event to have included spelling or grammar errors that undermined its credibility or effectiveness.
And if you wrote it, or were ultimately responsible for its failings, the pain is likely even more pronounced.
Amid the challenges of an organisation transitioning to AI, the pressures to get such detail absolutely right are now entirely new and different, but longer lasting.
But they might include needing to be sure and being able to reassure others that everything within the baseline documents – which might themselves not yet even exist – is safe enough to represent, even to help define and shape, the intelligence on which the organisation will be built.
The words you use will change what people can learn
As it creates a new baseline that must simply be right, when even Google asserts that AI is only ever as good as the data it is trained on, your transition to the appropriate high-functioning state may require attention to details that didn’t matter before.
The work of teams of great technical ability, yet possibly comprising those of different national origins – and degrees of English proficiency that may be uncertain – must be brought together into a coherent whole that is comprehensible to all.
Another challenge may be to capture the knowledge of those who don’t necessarily have any taste for documenting, or for checking what they have written about, the tools they have designed and built.
And, when no one has done this before, few can even be sure of how good their strategy is on the journey to AI.
Most people with limited time – especially those busy with managing the work of teams of other humans – may wish to read as little as possible.
This makes it especially important that anything presented to them in writing gets straight to the point and is both comprehensible and digestible.
One near-universal problem is that not everyone has the same gift, comfort or patience with or care for written expression.
No matter how valuable their insights, many people write poorly, don’t like doing it, or record information in ways that may be imprecise and unsuited to use by others.
Moreover, as even the best writers’ original writing contains errors they can’t see, and they may make assumptions about the knowledge others reading it may hold, everyone – with no exceptions – needs a second reader to ensure that what they write is interpreted as they intended.
And, naturally, the more important that writing is, the more they need someone else to check the facts and ask, before they press send or publish, is that what you meant, and, if I interpret that in this way, is that correct?
As a reliable, experienced, proven, professional editor, I can help you and your teams write well.
And through this, I can help you to organise and improve the thinking on which your organisation’s future creativity and learning will be based.
Given that large-scale, consistent, quality data is the baseline required for the development of any superior corporate intelligence, I attempt here to define a loose template to assist in delivering the words to be put to use at the many steps in this process.
My goal is to help you design a more intelligent organisation, based on the way it uses written English, at every level, to articulate and achieve its goals, one word at a time.